As a community manager, you are responsible for entire residential communities. Selecting the right security can be overwhelming. One in five residents moves out of a community because of security issues so it is important for your community to have a security plan that makes residents feel safe. Courtesy patrols are a nice amenity and demonstrate a visible deterrence in your community to provide residents with peace of mind.
There are many reasons why you should consider a courtesy patrol for your community.
Having a courtesy patrol in your community is a nice amenity for residents and can help sell a community to prospective residents. Randomized patrol tours are scheduled to move throughout the property to check on issues. Residents like having this extra level of security.
For security to be the most effective, it is imperative that it is easily identifiable. A roving courtesy patrol with branded vehicles is a strong, visible deterrence that lets others know that your community has on-site security. Our officers are on the property to proactively address anything out of the ordinary and prevent issues before they occur. They are your eyes and ears when you are not on-site.
Officers respond to nuisance calls so community managers do not have to. Incidents are documented and reported so there is a full record of all calls.
Courtesy patrols catch residents or guests if they park where they shouldn’t such as in a fire lane. The officer will put a note on the vehicle and provide the community manager with a documented report of the violations including photos.
A security plan that utilizes courtesy patrols increases the efficiency of the officer’s time on your property by eliminating idle time, officer distraction, and fatigue. An officer is constantly, actively patrolling the community and not staying idle in one location. Therefore, the officer is more likely to see or hear potential security issues.
Our professional patrol officers are trained and ready to respond immediately and appropriately to incidents that occur on-site. Because they are mobile, they respond quickly to emergencies that arise. It is much faster to respond in a car that an officer is already driving. This is a huge benefit to communities.
As a community manager, you may wonder where the courtesy patrol is at any given time. This is why we use GPS to track the officer’s location. Our officers use cutting-edge, proprietary technology to view tour instructions, check-in at assigned locations, and file detailed reports that are available to you anytime and anywhere.
Courtesy patrols are less expensive than you may think. It is typically a significantly lower cost than a full-time, on-site security guard, but still gives your community a security presence.
If you spend multiple hours a day or night at one property, your security personnel are likely to make friends. This can be an issue and lead to bad decisions by the officer. During a courtesy patrol, officers have enough time to be knowledgeable and friendly, but not enough time to develop friendships that could skew judgment.
A courtesy patrol officer has a lot more responsibility than just driving a company vehicle. Officers working in an active, roving patrol require more training and skill than a stationary security guard.
Signal 88 can help you design the best security plan for your community in the Philadelphia area. We offer our clients the flexibility to customize programs to address all of their security concerns. For more information on courtesy patrols and other security solutions, visit Signal 88 Security of Philadelphia’s website or call us at 610-557-3379.
Signal 88 Security of Philadelphia is a world-class, industry-leading security services company for residential, commercial, retail, and institutional customers. We provide customized security solutions including roving vehicle patrols, door checks, pool lockups, event security, and emergency response.
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